Privacy policy

Privacy Policy

Last Updated: July 18, 2026

At DecorMyWall, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how M.S. Supplier ("DecorMyWall," "we," "our," or "us") collects, uses, stores, shares, and safeguards your information when you visit https://decormywall.com, make a purchase, or interact with our services.

Our store is powered by Shopify, which enables us to provide our products and services securely. By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Business Information

Store Name: DecorMyWall

Business Name: M.S. Supplier

Business Type: Sole Proprietorship

GSTIN: 06AULPK1221G1Z0

Website: https://decormywall.com

Business Address:

House No. 1727,

Santosh Nagar,

Faridabad Bypass,

Near IP Colony,

Sector 33,

Faridabad,

Haryana – 121003,

India

2. Information We Collect

Depending on how you use our website, we may collect the following information.

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address

Payment Information

Payments are securely processed through Razorpay.

We do not store your credit card, debit card, UPI PIN, CVV, or banking credentials on our servers.

Order Information

Products purchased
Order history
Payment status
Shipping details
Delivery information
Return and refund requests

Device & Technical Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Cookies
Website usage statistics
Pages visited and browsing activity

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Deliver products to your address.
Verify Cash on Delivery (COD) orders.
Send order confirmations and invoices.
Provide shipping updates, SMS, WhatsApp messages, and email notifications.
Respond to customer service requests.
Process returns, refunds, and cancellations.
Improve our products and website.
Detect fraud and prevent unauthorized transactions.
Comply with legal and regulatory obligations.

4. Marketing Communications

With your consent, we may send:

Promotional emails
New product launches
Exclusive offers
Discount campaigns
Festival promotions

You may unsubscribe from promotional communications at any time by clicking the unsubscribe link in our emails or by contacting our support team.

5. Cookies

We use cookies and similar technologies to:

Improve website performance.
Remember your preferences.
Keep products in your shopping cart.
Analyze website traffic.
Enhance your shopping experience.
Measure marketing campaign performance.

You can disable cookies through your browser settings. However, some features of the website may not function properly.

6. Sharing Your Information

We never sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Shopify
Razorpay
Shipping and courier partners
Payment verification providers
IT service providers
Government or regulatory authorities when legally required

These partners are obligated to protect your information and use it only for providing their services.

7. Shipping Partners

To deliver your orders efficiently, we may share the required delivery information with trusted logistics partners, including:

Amazon Shipping
Delhivery
Ecom Express
Other authorized courier partners

Only the information necessary for delivery is shared.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders.
Provide customer support.
Maintain business records.
Comply with tax and legal obligations.
Resolve disputes.
Enforce our policies.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal information.
Withdraw consent where applicable.
Opt out of promotional communications.

To exercise any of these rights, please contact us using the details provided below.

11. Children's Privacy

Our website is not intended for children under the age of 18 without parental supervision.

We do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

13. International Data Transfers

Our services are primarily intended for customers in India.

If your information is transferred or processed outside India by Shopify or our service providers, appropriate safeguards will be implemented in accordance with applicable laws.