Shipping policy

Shipping Policy

Thank you for shopping at Decormywall. We are committed to delivering your premium canvas paintings safely and on time. Please review our shipping practices and policies below.

1. Order Processing Time

All orders are processed and dispatched within 2 days of placement.
Our support team is available from 9:00 AM to 9:00 PM, 7 days a week, to process your orders and answer any shipping-related questions.

2. Shipping Areas

Currently, we ship anywhere within India.
At this time, we do not offer international shipping.

3. Shipping Rates & Delivery Estimates

Shipping Cost: We are thrilled to offer 100% Free Shipping on all orders across India, with no minimum order value required!
Delivery Time: Once your order is processed and dispatched, the estimated delivery time is 7 to 10 days, depending on your location.

4. Courier Partners

To ensure your canvas paintings arrive safely and quickly, we partner with top trusted courier services in India, including:

Delhivery
Amazon Shipping
Ecom Express

5. Shipment Confirmation & Order Tracking

You will always know exactly where your package is. Once your order has shipped, you will receive a shipment confirmation along with your tracking number. For your convenience, we will send tracking updates via:

6. Cash on Delivery (COD) Orders

We offer Cash on Delivery (COD) for your convenience. Please note the following condition for COD orders:

To confirm a COD order, a 10% advance payment of your total product amount is required.
The remaining balance can be paid to the delivery executive upon the arrival of your package.

7. Contact Us

If you have any questions or concerns regarding your order's shipment, please reach out to us:

Email: help.decormywall@gmail.com
WhatsApp / Call: +91 7838479169
Support Hours: 9:00 AM to 9:00 PM (All days of the week)